VeriClean
Delete Your Account
Last updated: November 6, 2026
You can permanently delete your VeriClean account and its associated data directly from the app. No web form or support request is required.
How to delete your account in the app
- Open the VeriClean app and sign in.
- Go to Settings.
- Tap Delete Account at the bottom of the screen.
- Enter your password (or tap Confirm with Google if signed in via Google) to confirm, then tap Delete.
- Signed in with Apple? Tap Confirm with Apple instead and confirm with your Apple Account. This also revokes VeriClean's Apple sign-in.
Deletion is immediate and cannot be undone. If your account is the platform's last remaining Admin, you'll need to promote another account to Admin first.
What gets deleted
Deleting your account removes your account record — name, email, and login credentials — from VeriClean immediately and permanently. If you own a team, your crew members are detached from it (their own accounts and cleaning history are unaffected).
Photos and checklists from cleanings you completed are not deleted along with your account. We keep this history as an operational and audit record of completed work, no longer linked to your personal details. If you'd like this history removed as well, email us using the address below and we'll process it manually.
The photos of those cleanings are still deleted automatically, as described in our Privacy Policy: 30 days after the cleaning on the Solo plan, 60 days after it on the Team and Business plans; a team cleaning still waiting for a supervisor's review keeps its photos until it is reviewed. Backup copies of deleted data are purged within 90 days.
Paid plans
Deleting your account does not cancel a Team or Business subscription. Cancel it first in the store you bought it from, or you will still be charged: on iPhone or iPad in Settings > your name > Subscriptions (or Apple subscriptions), and in Google Play subscriptions.
Can't access the app?
If you no longer have access to the app but want your account deleted, email us at info@kineto-soft.com from the address associated with your account and we'll process the request. If you signed in with Apple and chose Hide My Email, write from any address and tell us your Apple relay address; your Apple Account settings list it under Sign in with Apple.
Team members
If your VeriClean account was created by a team owner (e.g. your employer), that team's owner (supervisor) can also remove you from the team from their Settings page — this detaches you from the team but does not delete your account.